The North Face is launching a new take-back program for shoppers in the U.S. and Canada.
The program will allow customers to bring back the brand’s used merchandise to its physical stores, scan a QR code on a dedicated app and receive a $10 credit for future purchases.
Returned items will be processed in bulk and sent to logistics partner Tersus Solutions, which will handle conditioning, cleaning, repairing, and reselling on The North Face Renewed website.
The program’s launch follows a successful Renewed Take Back pilot in September 2022 and builds on the company’s upcycling service, Renewed.
The company also recently launched 20 circular designs made using single-fiber construction, making it easier to disassemble products and give them a new life as new garments of similar quality.
“More sustainable exploration (and complete circularity) starts with better designs,” The North Face said. “Our first Circular Design products, crafted to be recyclable at the end of their usable lives, are launching in Fall 2022. The entire life cycle of this gear has been considered. From selecting materials that help us minimize waste to designing products in a way that helps maximize the recyclability of the components, this gear is built to live on after a life on the trails.”